Refund policy

Last updated: August 2026

Welcome to Desire For Peace! 
Desire For Peace is owned and operated by Desire For Peace LLC
At Desire For Peace, we are committed to providing quality products and a positive shopping experience. This Return Policy explains the conditions and procedures applicable when a customer wishes to return or exchange an eligible product, request a refund, or report an item that was received damaged or defective.

1. RETURN AND EXCHANGE PERIOD

1.1. Customers who wish to return or exchange an eligible item must contact Desire For Peace at dfp@desireforpeace.store within 14 days of placing the order.
1.2. For pre-order items, the 14-day period begins on the date the customer receives the applicable item.
1.3. A return or exchange request does not automatically guarantee approval. All returned products are subject to inspection and must satisfy the eligibility requirements described in this Policy.

2. RETURN ELIGIBILITY

2.1. To qualify for a return or exchange, products must be returned in substantially the same condition in which they were received. Unless the product is defective or was received damaged, the following conditions apply:

• The item must be unworn, unused, and unwashed.
  
• The item must not have been altered, damaged, stained, or otherwise modified after delivery.
  
• All original tags must remain attached.
  
• The item should be returned in its original packaging.
  
• Any authenticity cards, dust bags, accessories, protective materials, or additional packaging originally included with the product must also be returned.
  
• The product must not show signs of wear, washing, odors, cosmetics, deodorant, perfume, or other conditions inconsistent with an unused item.
  

2.2. Desire For Peace reserves the right to reject a return or exchange when a product does not satisfy these conditions.

3. HOW TO REQUEST A RETURN OR EXCHANGE

3.1. Before returning a product, customers must contact us at dfp@desireforpeace.store within the applicable return period and provide sufficient information for us to identify the order and review the request.
3.2. Customers should not send products back without first contacting Desire For Peace. Return instructions, including the applicable return destination, will be provided after the request has been reviewed.
3.3. Products must be properly packaged to prevent damage during return transportation.

4. RETURN SHIPPING COSTS

4.1. Unless the return results from an incorrect, damaged, or defective product attributable to Desire For Peace, return shipping costs are the responsibility of the customer. Desire For Peace does not currently provide free return shipping for standard returns or exchanges.
4.2. Customers are strongly encouraged to use a shipping service that provides tracking and, where appropriate, insurance. Desire For Peace cannot be responsible for returned packages that are lost, damaged, or otherwise not received by us during return transportation.
4.3. Original shipping charges, if any, are generally non-refundable unless otherwise required under the circumstances or by applicable law.

5. INSPECTION OF RETURNED PRODUCTS

5.1. All returned products will be inspected before a refund, exchange, or store credit is approved.
5.2. If an item is returned worn, washed, damaged, dirty, altered, incomplete, or without required tags, accessories, or packaging, Desire For Peace may reject the return or exchange.
5.3. If a return is rejected following inspection, the customer will be notified and the product may be returned to the customer. Additional shipping costs associated with sending a rejected return back to the customer may be the customer's responsibility.

6. EXCHANGES

6.1. Eligible products may be exchanged for another available size or color when requested within the applicable 14-day return period.
6.2. All exchanges are subject to product and inventory availability. We cannot guarantee that a requested size, color, or variation will remain available while an exchange is being processed.
6.3. If the requested replacement is unavailable, the customer may be offered another available option, store credit, or a refund for the eligible returned product, as appropriate.

7. REFUNDS

7.1. Once an eligible return has been received and successfully inspected, Desire For Peace will approve and initiate the applicable refund.
7.2. Approved refunds will generally be issued to the original payment method within 7–10 business days following approval of the returned product.
7.3. After a refund has been issued by Desire For Peace, additional processing time may be required by the customer's bank, card issuer, payment processor, or financial institution before the funds appear in the customer's account. Such processing times are outside the control of Desire For Peace.

8. PRE-ORDER ITEMS

8.1. Products purchased through a pre-order may be returned or exchanged in accordance with this Policy unless the product is otherwise identified as non-returnable.
8.2. Because pre-order products are not immediately available at the time an order is placed, the applicable 14-day return or exchange period begins when the customer receives the pre-order item, rather than on the original purchase date.
8.3. Any applicable product-specific pre-order conditions disclosed before purchase will also apply.

9. CUSTOM AND MADE-TO-ORDER PRODUCTS

9.1. Products from our Create-Your-Own Collection, personalized products, customized merchandise, and other products manufactured or modified according to a customer's specifications are considered final sale and are generally not eligible for returns, exchanges, or refunds.
9.2. This restriction does not apply when a custom product is received damaged, contains a manufacturing defect, materially differs from the specifications accepted by Desire For Peace, or where a remedy is otherwise required under applicable consumer protection requirements.

10. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

10.1. Customers should inspect their order promptly after delivery. If an item arrives damaged, defective, or materially different from the product ordered, the customer should contact dfp@desireforpeace.store as soon as reasonably possible.
10.2. We may request the order number, photographs of the product and packaging, a description of the issue, and other information reasonably necessary to evaluate the claim.
10.3. A product may be considered defective when it contains a manufacturing or material defect that existed when the product was delivered. Damage resulting from ordinary wear and tear, misuse, improper washing or care, accidents, alterations, or damage occurring after delivery is not generally considered a manufacturing defect.
10.4. Certain Desire For Peace apparel, including shirts, sweatshirts, sweatpants, hoodies, and other clothing, may intentionally incorporate distressed, deconstructed, unfinished, raw, frayed, or cut-edge details as part of the product's design. This may include hems or edges that are intentionally left unstitched or unfinished. These characteristics are part of Desire For Peace's creative and aesthetic expression and shall not, by themselves, be considered damage, a manufacturing defect, or grounds for a defective-product claim, provided that the item is consistent with the design and description of the product purchased.

11. REMEDIES FOR DAMAGED OR DEFECTIVE PRODUCTS

11.1. When a product is confirmed to be damaged or defective, Desire For Peace will first determine whether the issue can reasonably be resolved through repair or replacement.
11.2. If an appropriate repair or replacement cannot reasonably be provided, the customer may be eligible for a full refund of the affected product.
11.3. The remedy provided may depend on the nature of the defect, availability of replacement inventory, and the circumstances of the individual claim.

12. FINAL SALE AND NON-RETURNABLE ITEMS

12.1. In addition to custom or personalized merchandise, certain products may occasionally be designated as Final Sale or otherwise non-returnable. When applicable, this condition will be disclosed on the relevant product page or before completion of the purchase.
12.2. Final Sale products cannot generally be returned or exchanged because of a change of mind, incorrect size selection, color preference, or similar reason. This provision does not limit remedies that may apply to products received damaged, defective, or incorrectly supplied.

13. REFUNDS FOR RETURNED OR UNDELIVERABLE SHIPMENTS

13.1. Packages returned to Desire For Peace because of an incorrect or incomplete address, refusal of delivery, failure to collect the shipment, unsuccessful delivery attempts, or failure to comply with applicable customs procedures will be reviewed individually.
13.2. Where a refund is approved, reasonable shipping, return transportation, customs, or other non-recoverable costs incurred as a result of the unsuccessful delivery may be deducted from the refund where appropriate and permitted.

14. ABUSE OF THE RETURN POLICY

14.1. Desire For Peace reserves the right to refuse returns, exchanges, or other requests when there is reasonable evidence of fraud, return abuse, alteration of products, misuse of the return process, or other conduct inconsistent with this Policy.
14.2. Nothing in this Policy is intended to exclude, restrict, or waive any mandatory rights or remedies available to customers that cannot lawfully be excluded or limited.

15. CHANGES TO THIS POLICY

15.1. Desire For Peace reserves the right to modify, revise, or update this Return, Exchange & Refund Policy from time to time, including to reflect changes to our business practices, products, procedures, or other operational requirements. Changes may become effective upon publication of the updated Policy on our website, without prior individual notice, unless notice is required by applicable law.
15.2. Customers are encouraged to review this Policy periodically. Any return, exchange, or refund will generally be governed by the version of the Policy applicable to the relevant purchase, subject to any rights that cannot be limited or modified under applicable law.

16. CONTACT US

16.1. If you have questions about this return policy, please contact us through our contact page or via the contact information below:
Desire For Peace. 

Email: dfp@desireforpeace.store